Had to call to the desk for cleaning staff daily.
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Your contribution should be yours. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Respect the privacy of others. The opinions expressed in contributions are those of Booking. There is no free Wi-Fi. The best part of staying at Harrah's is the view.
I had a south-facing view from the 24th storey with excellent views of the mountains, airport and Truckee River. The price was more casino harrahs in reno fair. It took forever to check-in because personnel was not available to check regular customers in. The diamond services had personnel. I had to use the kiosk to check in. When I went to my room, the room uarrahs hot and my toilet did not flush. I called the front desk and no one answered.
So, I went to the lobby to change rooms. The check in line was still long but they finally had one person working the desk. I got another room and the bath tub was not functioning properly. I did not enjoy renl stay. For a hotel of this size, it needs more staff and they need to properly take car of there rooms.
It's a casino, expect the usual sight of gamblers that will get depressing after the first day. Called down to the front desk to ask someone to casiino but was never done. It is way past demolition phase. How casio Harrah's allow their name to be associated with such a dump.
For gods sake at least change the carpet in casino floors and xasino. Hard not to vomit. Staff professional and friendly. Steak Hatrahs was good but not sure why they would want to stay in such a dumpy hotel. Bell hop called housekeeping when we entered the hagrahs as it was not usable. That was Friday when we arrived. We put the broken one outside the door so we could place out suitcase on the floor in its place.
The suitcase rest was removed on Sunday and housekeeping never sent another. We were out out of coffee and I had to call three times for more to be brought up. K, but still took 3 hours from the first call to get them 7a. There was some hair in the tub. I had called Harrah's to no avail and then your agent to change the dates more than a week ahead. I printed out the new dates.
When we arrived the hotel only had the original information- not the changes. If I had not printed out the changed reservation they would not have honored it. The charge for a coffeee in our room, although not charged when I reported I had a cup when we checked out is a sad indication of this hotel. Needs clear clarification from valet and self parking. The manager there is awesome.
Also, if you have a truck, note that the clearance is 6"8" for parking. So, if you don't fit, you must do valet or park elsewhere. The rooms were clean and the bed was very comfortable. We booked a queen bed, non-smoking room geno they tried to give us a double bed smoking room. Gambling gains didn't have the type of room we booked saying that our reservation was only a request for that type of room, not a reservation or confirmation for that room exactly.
They did give us a queen bed on a smoking floor. The air conditioner was not working either, but fixed it quickly. Access to the east tower was by way of a little used area of the property that smelled of sewer. I objected to a resort fee when we were there to spend money in hardahs casino and not to use the gym. I am accustomed to low hotel rates when gambling. This was terrible value! Pillow should have been better.
The room was over priced for what we got. They didn't have one. Casino harrahs in reno didn't get one. Very disappointing since it was retirement trip. Only 1 was staffed tho. Felt unwelcome by this point. She talked with us then contacted the manager. She helped make our gambling anonymous meetings more upbeat.
For what we paid it was definitely not worth it. They should have a smoke free bar for those of us who abhor the smell of cigarettes. I solved the problem - I left. At least I found some air in the restaurant. Everyone at Harrahs was friendly and helpful.
TV is in wooden case that requires you to swing open doors to see TV. Needs a major re do. Only one fast food restaurant on that side and vending machines were empty for 5 days. Plenty of restaurants across the street on the west side so not a big deal.
Housekeeping staff was very nice and worked around our frequent coming and going. No mini-fridge or free coffee in room. Room was nicely decorated with a comfortable bed and enjoyed the west wing. The breakfast included was at Starbucks. Had everything we needed. Would have enjoyed another night or two here. Easier to walk outside, cross Virginia St. Bathroom is small, no leg room by the toilet.
We were looking forward to enjoying the pool, but it was closed the entire time. Room had a mini refrigerator, very nice to have.reviews of Harrah's Reno "This review is for Harrah's Buffet. I'm kind of embarrassed to say that the one of the reasons I eat here is that is free. For awhile, as. Now $44 (Was $̶4̶9̶) on TripAdvisor: Harrah's Reno, Reno. See traveler reviews, Circus Circus Hotel and Casino-Reno · 6, reviews. #13 of Welcome to your next Reno adventure! Harrah's Reno Hotel & Casino is ready to make your experience truly unforgettable. We look forward to seeing you soon.Hotel · Table Games at Harrah's Reno · Restaurants · The Salon at Harrah's Reno.